Inn Policies

The Eagle Harbor Inn is a small property where every guest reservation is important.  Please keep in mind that our “petit hotel” is not a typical hotel experience.

  • No need to check in.  We have eliminated the front desk – and the need for guests to stop at reception, collect keys, and pay.
  • No keys for rooms & suites.  We’ve installed a sophisticated electronic security system. Guests are assigned personal security codes, which must be entered at keypads at the lobby door and your room.
  • Access to Townhomes. Guests in the townhouses are provided with a keypad code for their private garages.  Townhome keys and garage openers are provided on arrival.
  • B and NO B. Though we are sometimes listed in phone books and on-line services as a B&B we don’t really fit in that category.  We do NOT provide breakfast – but we provide excellent coffee – brewed and delivered by Pegasus Coffee Shop just across the street.  There are quite a few restaurants and bakeries nearby that offer anything from a basic scone to full brunch service.

RATES:  Our Inn has seasonal rates and our weekend rates are higher than those for weekdays.  Quoted rates, on our website, do not include state and local taxes.  

PAYMENTS:  Your charges will be processed 7-10 days in advance of your arrival — to the credit card account provided at registration.  A receipt is sent, by e-mail, when this occurs.  Please let us know well in advance if you need to change credit card accounts.

CANCELLATIONS:  We require two weeks notice for cancellation or shortening your stay.  Within the two-week period you will be charged $25 per day in re-booking fees.  If you must cancel with less than seven days notice, you will be charged for the entire reservation.  Refunds will be made only if the accommodations can be re-booked to other guests.

CHECK-IN & CHECK-OUT TIMES:  Guests may let themselves in to their accommodations any time after 3:00 pm on the first day of their booking.  Check-out time is 11:00 AM on your final morning at the Inn.

NO PETS:  Unfortunately, we do not allow pets.

NO SMOKING:  At the Eagle Harbor Inn all guest rooms are smoke-free.  Guests smoking within the Inn will be charged for deep-cleaning and air purification.

GUEST ROOM OCCUPANCY:  Our rooms have strict limits on the number of occupants.   Roll-a-way beds and full sized cribs are not available.  Guests who exceed the maximum occupancy will be charged additional fees and you may be directed to vacate the premises.

CHILDREN:  Children are welcome at The Eagle Harbor Inn.  A port-a-crib can be made available in any room with advance request.  Adequate supervision by parents or guardians is required.

DAMAGE & LOSS CHARGES:  The registered guest will be charged for excessive cleaning, damages or thefts from the units – and for lost keys and garage door openers.

GATHERINGS AND PARTIES:  Unless you’ve received written authorization units at The Eagle Harbor Inn are not to be used for gatherings or events.  If you are planning any gathering or event during your stay please call us to ensure that your needs can be met.

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